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Change or cancel an appointment

Open the appointment in the calendar first.

  1. Choose the pencil at the top of the appointment.
  2. In Edit appointment, change the time, the staff member or the equipment.
  3. Choose Save changes.

The customer gets an email that their appointment has changed.

  1. Choose ⋯ → Cancel appointment.
  2. Confirm.

The customer, the instructor and your admins are notified. An appointment that has already started is cancelled without notifications.

Cancelled appointments stay in the calendar and in the customer’s history, so you can always see what happened.