Invite staff

Everyone who works in MainLodge is a staff member of a location.

Add a staff member

1. Go to Staff and choose Add staff member.
2. Enter their name and email, and pick a role.
3. Save. We email them an invite to set their own password. Someone who already has a MainLodge account is only told they were added.

Until the invite is accepted, the staff member shows Sent, not accepted yet. If it expires, choose Resend invite.

Roles

A role decides what a staff member can do. Open a staff member to see their role and each permission it gives.

Role	Can
Admin	Everything, including settings and integrations.
Manager	Run the calendar, customers and sales, including refunds, memberships and gift cards; edit services and the team; manage staff permissions; send texts and manage templates. Sees settings but doesn’t change them.
Front desk	Book, change and cancel sessions; add and edit customers and their notes; sell and take payment; send texts.
Instructor	See the calendar and update sessions; see customers and write notes.
Read-only	See the calendar, customers, sales, services, the team and settings, without changing anything.

When a role doesn’t fit someone exactly, tick their permissions one by one instead — the role becomes Custom. Each staff member can see their own permissions on their card.

When someone leaves

Staff members are archived, not deleted, and can be restored. Someone still assigned to future bookings can’t be archived until those bookings are moved: MainLodge lists them for you.